Shipping policy

1. Terms and Conditions
Welcome to Sahara Supplements
These Terms and Conditions ("Terms") govern your use of our website, saharasupplements.com ("Site"), operated by Sahara Supplements Inc. By accessing or using the Site, you agree to comply with these Terms. If you do not agree, you may not use the Site.

General Information
● Company Name: Sahara Supplements Inc.
● Location: Toronto, Ontario, Canada
● Contact Email: connect@saharasupplements.com

Use of the Site
You agree to use the Site for lawful purposes only. You may not:
1. Use the Site to distribute any harmful or unauthorized materials.
2. Interfere with the security or functionality of the Site.

Product Information
We aim to ensure all product details, including descriptions, pricing, and availability, are
accurate. However, errors may occur, and we reserve the right to correct them without prior notice.

Order Acceptance
Orders placed through the Site are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including suspected fraud or insufficient stock.

Intellectual Property
All content on the Site, including text, images, and logos, is the property of Sahara Supplements Inc. and is protected by copyright laws. You may not reproduce or distribute any content without prior written consent.

Limitation of Liability
Sahara Supplements Inc. is not liable for any damages resulting from the use or inability to use our Site, including indirect, incidental, or consequential damages.

2. Privacy Policy
Your Privacy Matters
At Sahara Supplements Inc., we value your privacy and are committed to protecting your personal information.

Collection of Information
We collect the following types of personal data:
● Contact details (name, email, phone number, shipping address)
● Payment information (processed securely via third-party providers)
● Cookies for marketing purposes and website analytics

Use of Information
Your information may be used to:
1. Process and fulfill your orders.
2. Improve website functionality and user experience.
3. Send marketing communications (with your consent).

Sharing of Information
We may share customer information with marketing partners in the future but will ensure compliance with Canadian privacy laws (PIPEDA).

Cookies
Cookies are used to collect non-identifiable information about your browsing habits. You can manage your preferences through your browser settings.

Your Rights
You can request access, corrections, or deletion of your personal information by contacting us at connect@saharasupplements.com.

3. Returns and Refunds Policy
Shop with Confidence
Eligibility
● Supplements: Opened products are not eligible for returns unless a case-by-case
review is approved.

● Apparel: Returns are accepted if the original tags are intact. The original packaging is not required.

How to Request a Return
1. Submit a return request through our website.
2. Once approved, you will receive a prepaid shipping label.
3. No restocking fees will apply.

Refunds
Approved returns will be refunded to the original payment method within 7 business days of receipt.

4. Shipping Policy
Fast and Reliable Shipping
Standard Shipping Times
● Canada: 1-7 business days
● International: Varies depending on carrier

Shipping Rates
● Free shipping on orders over $120 (after discounts).
● Rates are calculated at checkout for other orders.

Carriers
We primarily ship through Canada Post and UPS but may use FedEx or DHL as needed.

Order Tracking
All orders include tracking details provided via email.

5. Accessibility Statement
Committed to Accessibility
Sahara Supplements Inc. is committed to providing an accessible online experience for all users. If you encounter any accessibility barriers, please contact us at
connect@saharasupplements.com.